PC Repair

Laptop Repair

Laptop Repair

Laptops are particularly prone to a variety of issues:

Broken LCD panels from being dropped or stepped on
Water/liquid damage
Broken keys on the keyboard
Power problems (won't power on or won't hold a charge)
Broken power jack
Dead CD/DVD drives
Out of disk space
Physical damage, such as broken display hinges or cracked panels

Give us a try before you throw it away or pay a computer repair chain to replace parts until it works. We take a sensible approach to repairs and look for the most economical solution. And if it makes little sense to repair an older system it costs you nothing...and we can copy your data to a new laptop for a reasonable fee.

Computer repair chains obtain replacement parts from the laptop manufacturer at premium prices. For example, an HP Pavillion DV6700 replacement motherboard from HP costs in excess of $400. We recommend the use of a refurbished or used motherboard for less than half the cost. A replacement DVD drive for a laptop can cost as much as $300. A refurbished or used unit can cost as little as $25. A replacement LCD panel from the manufacturer can cost as much as $300. We obtain brand-new replacement panels from our supplier for as little as $90.

Recent Repair Jobs

We recently completed the following repairs:

HP Pavillion LCD Replacement: $163.78 parts and labor
HP Pavillion LCD and drive cover replacement, reload OS: $232.54
Dell Inspiron Disk and Memory Upgrade and Reimage: $217.45 parts and labor
HP Pavillion motherboard replacement: 209.30 parts and labor
Dell Inspiron LCD replacement: $155 parts and labor
Dell Inspiron keyboard replacement: $55 parts and labor
Dell Latitude 2GB memory upgrade: $65 parts and labor
HP DV6700 laptop with overheating problems - $50 labor
IBM Thinkpad T42 with bad backlight - $80 parts and $50 labor

To Schedule Repair

Call us at (703) 405-3829
Typical repair (not requiring parts) takes 5-10 business days (expedited repair available at an additional charge)
Pack your laptop and power supply
Collect the OEM CD containing your PC's operating system and drivers
Drop off the unit (or we can pick it up)
We will perform an initial assessment, let you know what we believe to be the problem and estimate the cost for repair
With your approval we will disassemble the unit, obtain replacement parts, and complete the repair

Service typically takes up to 2 weeks, depending upon parts availability. Expedited service is available. In all cases we will complete the repair as quickly as possible.

Dell DSR Recovery

I recently had to restore a notebook computer back to the original image as shipped from the factory. There are two ways to go about this: manually or using the Dell System Restore partition. Manual reload can take hours/days. The DSR recovery is a breeze...unless the DSR partition has become unbootable.

The normal way to start DSR is to hit CTRL+F11 as soon as you see the F2/F12 prompt when the notebook boots. If it does not recognize CTRL+F11 your Dell-provided master boot record has been changed. When this happens there is a tool called DSRFix that can fix this problem for you. If it works then you're off to the races.

If it doesn't work, as in my case (complained the DSR partition was not valid FAT32) you' have a lot of work to do, but it can be recovered.